VitalityIP and Schnuck Markets plug into agentic commerce with personalised shopping assistant
Fashion retailer LPP ramps up use of AI in marketing through partnership with Polish startup pirxe
Shell connects with RELEX for store forecasting, replenishment, and fresh ordering across UK
Customer satisfaction scores rise when agents express empathy
From conversation to execution: why Large Action Models are driving the next era of autonomous CX
Semantic Layers for AI: What They Are and Why They Matter More Than Ever
Consumer distrust of AI isn’t all about the AI
Why Marketing Needs an AI-Ready Measurement Framework
Servizio clienti, sì all’accesso all’audio delle conversazioni tramite trascrizione
Agenti AI nelle reti, in Europa telco pioniere