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		<title>M&#038;S invests £67.5m in automated distribution hub to fuel online fashion growth</title>
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		<dc:creator><![CDATA[Nicole Bianchini]]></dc:creator>
		<pubDate>Wed, 03 Jun 2026 11:58:19 +0000</pubDate>
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		<title>I bollini delle raccolte punti di Esselunga saranno caricati direttamente sulla Carta Fidaty</title>
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		<dc:creator><![CDATA[Nicole Bianchini]]></dc:creator>
		<pubDate>Tue, 14 Apr 2026 10:33:28 +0000</pubDate>
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		<title>The Top Customer Service Trends and Technologies for 2026: Customer Service Is Getting Supercharged</title>
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		<dc:creator><![CDATA[Claudia Baratto]]></dc:creator>
		<pubDate>Tue, 07 Apr 2026 09:54:49 +0000</pubDate>
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		<title>AllSaints taps AI to modernise buying and merchandising</title>
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		<dc:creator><![CDATA[Nicole Bianchini]]></dc:creator>
		<pubDate>Tue, 07 Apr 2026 07:34:20 +0000</pubDate>
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		<title>Science and Art: AI&#8217;s Role in the Future of Creativity with Jeremiah Knight and Kari Jensen</title>
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		<dc:creator><![CDATA[Linda Fasoli]]></dc:creator>
		<pubDate>Fri, 20 Mar 2026 15:38:27 +0000</pubDate>
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		<title>Authentic Brands Group taps Seel tech to boost post-purchase experience for customers</title>
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		<dc:creator><![CDATA[Nicole Bianchini]]></dc:creator>
		<pubDate>Fri, 06 Mar 2026 16:23:42 +0000</pubDate>
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		<title>Adidas taps project44 tech with focus on how AI transforming supply chain over next decade</title>
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		<dc:creator><![CDATA[Nicole Bianchini]]></dc:creator>
		<pubDate>Wed, 25 Feb 2026 18:24:50 +0000</pubDate>
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		<title>Trust can’t be automated, and that’s why it matters</title>
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		<dc:creator><![CDATA[Claudia Baratto]]></dc:creator>
		<pubDate>Mon, 09 Feb 2026 16:15:45 +0000</pubDate>
				<category><![CDATA[Omnichannel Customer Experience]]></category>
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		<title>AI, automazione e omnicanalità: le otto previsioni chiave per la supply chain e il retail nel 2026</title>
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		<dc:creator><![CDATA[Irene Galantini]]></dc:creator>
		<pubDate>Tue, 20 Jan 2026 13:40:42 +0000</pubDate>
				<category><![CDATA[B2b Digital Commerce & Experience]]></category>
		<category><![CDATA[AI]]></category>
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		<title>BPO manufacturing industry: how to optimize the customer experience</title>
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		<dc:creator><![CDATA[Claudia Baratto]]></dc:creator>
		<pubDate>Fri, 05 Sep 2025 13:45:54 +0000</pubDate>
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