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		<title>The Top Customer Service Trends and Technologies for 2026: Customer Service Is Getting Supercharged</title>
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		<dc:creator><![CDATA[Claudia Baratto]]></dc:creator>
		<pubDate>Tue, 07 Apr 2026 09:54:49 +0000</pubDate>
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		<title>Breaking Barriers in Conversational BI/AI with a Semantic Layer</title>
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		<dc:creator><![CDATA[Cristina Cavalleri]]></dc:creator>
		<pubDate>Fri, 11 Apr 2025 15:51:36 +0000</pubDate>
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		<title>New content strategies for handling AI-powered search</title>
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		<dc:creator><![CDATA[Claudia Baratto]]></dc:creator>
		<pubDate>Tue, 25 Mar 2025 10:45:51 +0000</pubDate>
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		<title>Il customer care si evolve al ritmo dell’IA conversazionale spinta anche da GenAI</title>
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		<dc:creator><![CDATA[Ilaria Nicolosi]]></dc:creator>
		<pubDate>Fri, 04 Oct 2024 14:49:53 +0000</pubDate>
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		<title>Unlock the Power of Structured Data Through Conversational AI</title>
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		<dc:creator><![CDATA[Arturo Ciotti]]></dc:creator>
		<pubDate>Tue, 11 Jun 2024 15:38:31 +0000</pubDate>
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		<title>Conversational AI: la tecnologia per interazioni personalizzate</title>
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		<dc:creator><![CDATA[Andrea Meroni]]></dc:creator>
		<pubDate>Thu, 22 Feb 2024 08:29:04 +0000</pubDate>
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		<title>LSH Auto Taps 8&#215;8 To Transform Customer Experience</title>
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		<dc:creator><![CDATA[Andrea Meroni]]></dc:creator>
		<pubDate>Fri, 12 Jan 2024 10:17:20 +0000</pubDate>
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