Starbucks continues five-step reinvention plan with focus on rewards program, expanded delivery offerings, and equipment upgrades
Charlotte Tilbury launches first app
Forever 21 enhances CX with data platform
SKIMS launches first London pop up in Selfridges
Ikea VP: ‘AI will be the next disruptor’
Euronics accelera sulla “customer-centricity” con Smiletech
Lvmh accelera sulle esperienze immersive con Epic Games
Instacart rolls out ‘Ask Instacart’ ChatGPT feature
Amazon partners with 3D visualisation platform to display immersive content