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		<title>DFS takes “channel agnostic” approach to UK sofa sales</title>
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		<dc:creator><![CDATA[Marco Rovea]]></dc:creator>
		<pubDate>Fri, 07 Mar 2025 17:15:17 +0000</pubDate>
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		<title>Knowledge Managers Reveal Top 3 Priorities for Driving a Better Customer Experience</title>
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		<dc:creator><![CDATA[Ilaria Nicolosi]]></dc:creator>
		<pubDate>Fri, 26 Jul 2024 15:30:53 +0000</pubDate>
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		<title>Elevating the Customer Experience with a Continuous Improvement Approach</title>
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		<dc:creator><![CDATA[Ilaria Nicolosi]]></dc:creator>
		<pubDate>Mon, 03 Jun 2024 09:19:32 +0000</pubDate>
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		<title>Customer satisfaction: cos’è, come avere clienti più fedeli e innescare un passaparola positivo</title>
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		<dc:creator><![CDATA[Andrea Meroni]]></dc:creator>
		<pubDate>Mon, 04 Dec 2023 14:18:28 +0000</pubDate>
				<category><![CDATA[Omnichannel Customer Experience]]></category>
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